Effective Date: 01/08/2025
1. Introduction
At CratoSpace, we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our services.
2. Information We Collect
We may collect:
- Full Name, Email, Phone Number
- Pickup/Delivery addresses
- Identity verification documents (if needed for storage compliance)
- Payment details (processed via secure third-party providers)
We do not store your card or UPI details.
3. Use of Information
Your information is used to:
- Schedule and deliver services
- Contact you for confirmations, updates, and feedback
- Improve our services and customer experience
- Comply with legal obligations (e.g., tax invoices, insurance)
4. Data Sharing
We do not sell your data. We only share it with:
- Logistics or survey partners strictly for fulfilling your service
- Legal authorities, if required by law
5. Data Security
Your data is stored securely and access is limited to authorized personnel. We use SSL encryption and secure hosting to protect your data.
6. Communications
By submitting your number/email, you consent to receive:
- Booking confirmations and reminders
- Service updates or promotional messages (you can opt out anytime)
7. Cookies & Tracking
We may use cookies or analytics tools to improve your browsing experience and measure engagement on our website. You can manage cookies through your browser settings.
8. Your Rights
You have the right to:
- Access or request a copy of your data
- Ask us to delete or correct your data
- Withdraw consent at any time by emailing us
9. Updates to Policy
This policy may be updated as per legal or operational requirements. Check this page periodically.
10. Contact
For questions or concerns, please contact:
๐ง Email: tanuj2014@hotmail.com
๐ Phone: [+91-88606-80800]